Managed services and multi-cloud

Managed services and multi-cloud

Posted in Articles on Thursday, May 2, 2019

by Richard Vester - Group Executive, EOH Cloud Divsion


According to RightScale, cloud users are running their applications in an average of 1.8 public clouds and 2.3 private ones. It’s no stretch to say that multi-cloud environments have quickly become the new normal, and are an inevitability for many enterprises.

In light of this, organisations are turning to service providers to help them get the most out of their cloud environments. VMware and the MIT Technology Review found that over 55% of survey respondents listed changes to staff as a challenge when migrating to multi-cloud. Over 50% listed staff changes as a challenge to ongoing management of multi-cloud environments. Managed service providers are filling these gaps, helping to provide the skills, strategies and solutions companies need to gain the benefits of their multi-cloud deployments.


A managed services partner is not intended to replace in-house IT staff. Rather, it provides an extension to existing staff, adding key expertise across various platforms. Managed services help organisations focus on aspects such as performance, interoperability, security, and management, providing guidance on how to achieve these through each platform and solution a company has.

Standardisation is easy when everything is in one place. However, in multi-cloud environments, companies are finding that different departments and individuals are using different tools, making standardisation close to impossible. A multi-cloud management approach through a service provider that has the right expertise enables IT teams to operate uniformly across any cloud, and more easily manage, secure, govern and provision workloads.


The right multi-cloud management solution can also augment the built-in security on public cloud platforms. Many public cloud solutions employ a “shared responsibility” security model, which relies on customers to maintain adequate security precautions on their end, leaving it open to user error on the largely self-service platform. Managed service providers can help enforce IT standards on top of that, and add controls around how end users utilise the platforms, making them even more secure.

An effective management tool also helps. Not only does a management platform sit on top of all of a company’s cloud services and workloads, it helps automate key operations and tasks, such as application deployments, infrastructure allocations, and overall monitoring.

Whether it’s a third-party public cloud or an internal data centre, a management platform provides easy visibility, monitoring, management and control of the organisation’s entire ecosystem. However, regardless of how a company uses a multi-cloud management platform, the business must continue focusing on long-term needs at every step of its cloud journey. Managed services providers deliver the “missing link” between what a company has, what it needs, and what it could – and should – be using.

Managed services providers help create the road map companies need to get them from where they are today, to simplified multiple cloud services in the future so that they are more scalable, more flexible, more agile and can embrace digital change. EOH offers the skills and the tools to enable a single administrative environment that includes multi-cloud monitoring, documentation, and lifecycle management, enabling businesses to eliminate the challenges associated with cloud sprawl, and rather focus on digital transformation and IT modernisation.

Contact us now and let us assist your business with it’s multi-cloud strategy.